As promised during the webinar, we are sharing the session recording link and answers to unanswered questions.
This webinar covered the following topics:
Introduction to the Web SDK
Basics on setup and authentication for the Web SDK
Main features of the Web SDK
Internal mechanisms of the Web SDK role
Limitations and optimizations of the WebSDK
Main Q&A from the 3 webinars
Q1: Is the duration between calls for KeepAlive configurable?
A1: The duration of the KeepAlive is not configurable and is set to 5 minutes.
Q2: Is ANPR well supported in the Web SDK?
A2: There are certain features that are supported such as:
Generating reads and hits reports
Receiving events
Accessing LPR-related events
Q3: Can the Web SDK fire a print command to print the access card for a specific cardholder's profile with an HID printer?
A3: Unfortunately, it cannot be done and requires the Workspace SDK.
Q4: Is there a way to load all cardholder groups (Guids and Names) in a single call with the Web SDK (Instead of needing to first look up Guids, then have an additional call for each Guid returned from the first)?
A4: You cannot achieve this task in a single call. However, a multiquery request can be done to send a request with multiple Guids.
Q5: Do any media SDK controls get exposed to the Web SDK, like PTZ?
A5: PTZ functionalities are available in the Web SDK but are limited. The Media SDK (.NET) should be used.
Q6: Can the Genetec SDK be done through Token instead of Basic Auth?
A6: Currently, we do not support token-based authentication, and we do not have plans to add it to our current authentication method roadmap.
Q7: Are the device credentials encrypted or can they be retrieved?
A7: All passwords are encrypted for security reasons and cannot be retrieved with the SDK.
Q8: Can we listen for any door or cardholder assignment activity, as in cardholder assigned to cardholder group, access rule, or door?
A8: No, you could run an Audit trail report to find such updates, but there are no event notifications in the Web SDK. However, the .Net SDK would have such events.
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