Overview of the Genetec Mission Controlâ„¢ Web API

Content type
Product overviews
Product line
Mission Control
Applies to
Genetec Mission Controlâ„¢ Web API

Overview of the Mission Control Web API

Genetec Mission Control™ is a collaborative decision management system that provides organizations with new levels of situational intelligence, visualization, and complete incident management capabilities. It allows security personnel to make the right decision when faced with routine tasks or unanticipated situations by ensuring a timely flow of information.

The Mission Control Web API is a suite of development tools with which our partners and customers can enhance their collaborative decision management systems. The Web API allows users to integrate more software and custom functionality into their Mission Control workspace.

With the Web API, developers can create applications that interact with Mission Control. These applications enable the automation of processes and promote integration with other software systems. When interacting with Mission Control as a Security Center user, the Web API provides you with secure access to incident data. You can modify the level of access of API users with configurable privileges, and all modifications are logged in the incident history.

Main features

With the Mission Control Web API installed in Security Center, you can do the following:

  • Retrieve incident types that are in service and can be manually triggered.

  • Determine the incident category type.

  • Determine if an incident is a collaborative incident.

  • Retrieve sub-incident identifiers of collaborative incidents.

  • Retrieve Priority ID of incidents.

  • Retrieve parent incident identifier of active sub-incidents.

  • Retrieve all incident priorities.

  • Retrieve all incident states.

  • Retrieve active incidents sent to the Web API user.

  • Trigger an incident.

  • Link or unlink incidents.

  • Take ownership or release ownership of an incident.

  • Change the location of an incident.

  • Perform commands on a specific incident.

  • Retrieve all incidents linked to a specified incident.

  • Retrieve all sources that are related to the specified incident.

  • Receive notifications from Mission Control.